Privacy Policy
Last Updated: 23 June 2026 At Verity Lewis Therapeutic Coaching, I am committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use, and store your personal data when you use my services or visit my website (https://www.veritylewis.com).
By accessing my website or engaging with my services, you agree to the practices described in this policy.
- Who We Are
- Practice Name: Verity Lewis Therapeutic Coaching
- Address: Online only
- Email Address: [info@veritylewis.com]
- Phone Number: [07742 903942]
- Data Controller/Data Processor: [Verity Lewis] is the data controller/data processor responsible for your personal data.
- What Data We Collect
We may collect and process the following types of personal data:
a. Personal Information:
- Name
- Email address
- Phone number
- Address (if applicable)
- Date of birth
- GP name and address
- Emergency Contact/Next of Kin
- Reason for your enquiry
b. Sensitive Data required for therapy:
- Mental Health History
- Family History
- Medical conditions and current medications
- Name and contact details of medical or mental health professionals managing your care
- History of experiences at school/other education/training
- Employment History
Psychosexual and Relationship therapy (in addition to the above):
- Gender identity
- Preferred Pronoun
- Sexual Orientation
- Relationship status
- Nationality
- Religion
- Sexual Health History
- Results of medical tests
c. Technical Data (via the website):
- IP address
- Browser type and version
- Cookies (see our Cookies Policy)
- How We Use Your Data
We use your personal data for the following purposes:
- To Provide Therapy Services:
- To schedule appointments and communicate with you.
- To deliver personalized therapy sessions.
- To Comply with Legal Obligations:
- To maintain records as required by professional accreditation bodies (Human Givens Institute and Professional Standards Agency).
- To safeguard you or others in cases of risk or harm.
- To Improve Our Website:
- To analyze website usage and enhance user experience.
- Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
- Consent: When you provide explicit consent to process sensitive data.
- Contract: To fulfil our obligations when you engage our services.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To improve services and ensure website functionality.
- How Long We Keep Your Data
We retain your personal data for the following periods:
- Therapy Records: are retained for 7 years as required by my professional body and indemnity insurers, after which point they are shredded.
- Website Data: Retained for the duration that the website is live.
- Sharing Your Data
We do not sell or share your personal data with third parties except:
- When required by law (e.g., safeguarding authorities).
- When using trusted third-party providers to deliver our services (e.g., appointment scheduling platforms).
- In clinical supervision to ensure that I am providing the best standards of care for you.
These providers are bound by strict confidentiality agreements and data protection regulations.
- Your Data Protection Rights
Under the UK GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct incomplete or inaccurate data.
- Erasure: Request the deletion of your personal data (“right to be forgotten”), subject to legal obligations, and after consultation with my insurers and professional bodies
- Restriction: Request limited processing of your data.
- Objection: Object to the processing of your data in certain circumstances.
- Data Portability: Request your data in a portable format.
To exercise these rights, contact me at info@veritylewis.com
- Security of Your Data
We take reasonable measures to protect your data from unauthorized access, alteration, or loss. This includes:
- Secure storage of physical records (e.g., locked cabinets).
- Encryption and password protection for digital files.
- Regular audits of our data security practices.
- Cookies
We use cookies on our website to enhance user experience and analyze site traffic. For more details, refer to our Cookies Policy.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before submitting any personal data.
- Complaints
If you have concerns about my use of your data, please emaill me first at info@veritylewis.comir contact me via the contact sheet at https://www.veritylewis.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk. Or on their helpline number at: 0303 123 1113
- Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services or website constitutes acceptance of the updated policy
